Insurance IT Solutions and Services
Alfa Plus Inc. provides insurance companies with IT solutions and related services – from advanced technology consulting to IT infrastructure support and help desk – to help them digitally transform and improve all major service activities. Our IT services for insurance cover IT consulting, software design, development and support, quality assurance of digital insurance systems, and more. They aim to help insurers improve business productivity, enhance customer experience, and optimize IT costs.
Our team is here to analyze the needs of your insurance company and implement robust solutions that facilitate digital lead generation, increase the efficiency of application processing and claim management, and simplify compliance with the required legal regulations.
Our team is here to analyze the needs of your insurance company and implement robust solutions that facilitate digital lead generation, increase the efficiency of application processing and claim management, and simplify compliance with the required legal regulations.
Practices to Ensure High and Sustainable Value of Insurance IT Services
Explore the perks of our mature approach to service delivery and understand the benefits of trusting your insurance IT initiative to us:
Quick cooperation start
Meticulous scoping
Fair and accurate estimates
Objective success measures
Consistent collaboration
Comprehensive reporting
Quality-first approach
Robust security management
Prompt risk mitigation
IT Solutions for Insurance We Develop
IT solutions Alfa Plus Inc. creates, helps insurance companies improve overall business efficiency and introduce excellent customer experience. We can design and implement one or several of these targeted insurance solutions, as well as build a full-featured insurance business automation system:
Underwriting
Insurance application processing
• Risk assessment
• Insurance pricing
• Compliance management
Billing
Personalized premium calculation
• Automated invoicing
• E-signature workflow
• Payment processing
Policy Administration
Collaborative policy creation
• Policy issuance, updating, and renewal
• Centralized storage of all policy-related data
Claim Management
Claim capture and processing
• Damage evaluation
• Claim validation and fraud detection
• Claim settlement
Insurance Portal
Self-service options for agents, customers, and service suppliers
• Insurance application and claim management
• Access to the required insurance data
• An intelligent virtual assistant
• Instant messaging
Customer-facing Insurance App
Generation and submission of insurance applications and claims
• Premium payment
• Full audit trail of account activities
• KYC/AML verification
• Multi-factor authentication, including biometric authentication
CRM
Alfa Plus Inc. create:
Marketing
Customer journey management
Content marketing
Omnichannel lead generation
B2C and B2B Sales
Online and in-person sales
Account development
Data exchange with other systems
Customer Service
Omnichannel communication
24/7 support using chatbots
Insurance Data Analytics
Customer analytics
• Finance analytics
• Risk analytics
• Operational analytics
• Workforce analytics
• Agency performance analytics
• Predictive and prescriptive analytics for insurance planning and optimization
• Insurance reporting
P2P Insurance
Criteria-based search of insurance offerings
• An insurance price calculator
• Automated underwriting and policy issuance
• Payment processing
Blockchain-based Insurance
Insurance automation using smart contracts
• Immutable record-keeping of insurance data
• End-to-end traceability of insurance transactions
• Crypto payments
IT Solutions for Insurance We Develop
IT solutions Alfa Plus Inc. creates, helps insurance companies improve overall business efficiency and introduce excellent customer experience. We can design and implement one or several of these targeted insurance solutions, as well as build a full-featured insurance business automation system:
Advanced Technology Consulting
Advising on the use of cloud, big data, AI and ML, blockchain for insurance data aggregation and processing, claim-related decision-making, insurance fraud detection, risk management, advanced operational analytics, demand forecasting and spend planning, end-to-end traceability of reimbursement transactions, and more.
Insurance Product Consulting
Assisting in idea productization, brand design, UX and UI design and delivering a clear insurance product concept, a unique selling proposition for your product, digital customer journey maps and a usability testing report, a comprehensive UI kit, an interactive prototype of your insurance software, a best-fitting toolkit to build your insurance product.
Insurance IT Solution Development
Suggesting optimal insurance solution features, architecture, and tech stack, implementation project cost & time estimates, ROI calculation, insurance software development, integrating the solution with required systems, quality assurance of the insurance solution, continuous support and evolution of the insurance solution (if required).
Insurance Digital Transformation
Designing an individual digital transformation strategy and plan, PoC development to assess the viability of innovative insurance software, modernization of existing insurance software and IT infrastructure, development of new insurance solutions, implementing IT automation, knowledge sharing with the customer's IT teams and software users.
Outsourcing of Specific IT Functions
Handling separate IT functions to optimize the quality and costs of insurance operations, providing outsourced QA, cybersecurity services, outsourced IT support, managed IT infrastructure services, outsourced help desk.
IT Staff Augmentation
Quickly covering resource gaps in your insurance IT initiative with experts in Java, .NET, Python, PHP, C++, and more for developers, manual and automated testing for testers, DevOps engineers, data analysts, cybersecurity experts.